User Manual
Q16pro-Gen2-4U
191828
RGBlink
www.rgblink.com
November 2026
Thank you for choosing RGBlink Q16pro Gen2 4U.
This manual provides information on the device features, installation and operation. A glossary is provided at the end of this manual for reference.
Before using the device for the first time, please read this manual carefully to ensure safe and proper use of the product.
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area may cause harmful interference, in which case the user will be responsible for correcting any interference.
RGBlink provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage incurred during transport, as well as for material and manufacturing faults. RGBlink must be informed immediately in writing of any complains.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of compliant, RGBlink can repair the fault or provide a replacement at its own discretion within an appropriate period. If this measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the purchase price or cancellation of the contract. All other claims, in particular those relating to compensation for direct or indirect damage, and also damage attributed to the operation of software as well as to other service provided by RGBlink, being a component of the system or independent service, will be deemed invalid provided the damage is not proven to be attributed to the absence of properties guaranteed in writing or due to the intent or gross negligence or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the goods are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid. Not included in the guarantee coverage are system failures which are attributed to programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as well as normal maintenance are not subject to the guarantee provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance regulations specified in this manual must be complied with by the customer.
The general safety information in this summary is for operating personnel.
There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous voltages. To avoid personal injury, do not remove the top cover. Do not operate the unit without the cover installed.
This product is intended to operate from a power source that will not apply more than 230 volts rms between the supply conductors or between both supply conductor and ground. A protective ground connection by way of grounding conductor in the power cord is essential for safe operation.
This product is grounded through the grounding conductor of the power cord. To avoid electrical shock, plug the power cord into a properly wired receptacle before connecting to the product input or output terminals. A protective-ground connection by way of the grounding conductor in the power cord is essential for safe operation.
Use only the power cord and connector specified for your product. Use only a power cord that is in good condition. Refer cord and connector changes to qualified service personnel.
To avoid fire hazard, use only the fuse having identical type, voltage rating, and current rating characteristics. Refer fuse replacement to qualified service personnel.
To avoid explosion, do not operate this product in an explosive atmosphere.
For all device installation procedures, please observe the following important safety and handling rules to avoid damage to yourself and the equipment.
To protect users from electric shock, ensure that the chassis connects to earth via the ground wire provided in the AC power Cord.
The AC Socket-outlet should be installed near the equipment and be easily accessible.
Before opening device shipping box, inspect it for damage. If you find any damage, notify the shipping carrier immediately for all claims adjustments. As you open the box, compare its contents against the packing slip. If you find any shortages, contact your sales representative.
Once you have removed all the components from their packaging and checked that all the listed components are present, visually inspect the system to ensure there was no damage during shipping. If there is damage, notify the shipping carrier immediately for all claims adjustments.
The environment in which you install your device should be clean, properly lit, free from static, and have adequate power, ventilation, and space for all components.
Q16pro Gen2 adopts a high-performance video image processing system with a pure hardware wire-speed processing architecture, which is suitable for education and scientific research, government announcements, information publishing, administrative management, military command, exhibitions, security monitoring, commercial sales and other industries.
The modular input and output card structure is adopted, and the arbitrary mixing function of the input card is realized at the same time. Not only can it easily access the common HDMI®/DVI/SDI/IP/AUDIO/DANTE/HDBASET and other multiple signals, but also support DP 1.2, HDMI 2.0 and other ultra-high resolution 4K/8K signal input and output, easily realize 4K multi-screen point-to-point splicing.
| 1×AC Power Cable | 1×Network Cable | 1×HDMI Cable | 1×Anti-static Bag |
|---|---|---|---|
 |  |  |  |
| Name | Description |
|---|---|
| LCD Touch Screen | + Display current status of the device. + For menu operation. |
| Power Button | + Press the button to power on or power off the device. + Button light turns red when powered on. |
| USB Port | Used for device upgrade. |
| Handles | For carrying device. |
| Rack Mount Ears | Use with the load-bearing screws to fix device on the rack. |
| Pad | Support device and enhance shock absorption capability. |
After powered on, the LCD touch screen will show LOGO and then enter the main menu.
The Main Menu includes: Device, Settings, Load, Upgrade, Language and Version.
| Device | Main Menu | |
|---|---|---|
 | 👉 |  |
Click Device, the LCD screen will show the rear panel of Q16pro Gen2.
| Indicator Color | Status |
|---|---|
| Green | There is a signal plug in |
| Grey | No signal for this port. |
Click Settings to enter the page, which includes Communication Settings, Fan Control, Factory Reset.
Click Communication Settings to do settings of IP and Serial Communication.
| Settings | Illustration | Description |
|---|---|---|
| IP Settings |  | Display IP address of the device by default. Disable DHCP to manually set the IP address, subnet mask and gateway. Click Save to save parameters. |
| Serial Communication |  | COM Port: default COM port. If connected, it will show Connection. + Baud Rate: 115200 (default) + Data Bits: 8 + Stop Bits: 1 + Parity: None |
Click **Fan Control **to do settings of fan speed.
Two modes are optional. The default mode is Auto-Adjustment Mode. If you need to manually control the fan speed, please turn off the Auto-Adjustment Mode to adjust the fan speed.
| Auto Mode | Manual Mode |
|---|---|
 |  |
If the temperature exceeds 70℃, a prompt will pop up on the LCD screen as shown above.
Click Factory Reset to enter the interface. In this interface, you can choose to Reset IP or Reset EDID. You can also choose to Reset both EDID and IP if necessary.
After clicking Confirm, the LCD screen will prompt "Resetting, please do not power off" during the process; After reset is completed, the screen will display "Reset completed, please restart device", as shown below:
| Resetting | Reset Completed | |
|---|---|---|
 | 👉 |  |
**📢 Notes**
Please do Scene Setting in XPOSE firstly and then you can load bank. (Please refer to 3.3.6 Preset Management)
```Click
**Load **to enter the interface of load bank.
| **Bank: **16 banks in each page. | | **Page: **16 pages optional |
| --- | --- | --- |
|  | 👉 |  |
| **Bank Color** | **Description** |
| --- | --- |
| Yellow background | current bank |
| Green background | with parameter saved |
| Grey background | empty bank |
When the user selects the desired bank, the interface will pop up "Do you want to Load Bank X", shown as below. Click **Confirm** to do the selection.
#### 1.3.4 Upgrade
Click **Upgrade** to enter the interface for device upgrade.
If no USB disk is inserted, the interface will prompt the user to insert the USB disk for upgrading.
If the user has inserted the USB disk, the interface will pop up a prompt for device upgrade. If the user selects "Confirm", the interface will start upgrading and show the progress bar.
| **Confirm** | | **Updrading** |
| --- | --- | --- |
|  | 👉 |  |
After upgrade is completed, the interface will pop up a prompt to restart the device. Click [Confirm] to restart.
#### 1.3.5 Language
Click** 中文/English **for language switching. Chinese and English are available.
#### 1.3.6 Version
Click **Version **for overview of version info. The version of communication board, input boards and output boards will be shown in this interface.
| Name | Description |
|---|---|
| Input Slots | + Support quad HDMI 1.3, quad DVI, quad 3G SDI (LOOP), dual HDMI 2.0 & dual DP 1.2, single IP, dual HDMI 1.3 & dual DVI,quad HDBaseT input module + Purple tip indicates input |
| Output Slots | + Support quad HDMI 1.3, quad 3G SDI, quad DVI, dual HDMI 2.0, dual HDMI 1.3 with Dante, quad HDBaseT, streaming output module, quad input & quad output analog audio module + Support input modules + Blue tip indicates output |
| Communication Slot | + Communication module with PVW - 1 × PVW (HDMI port) for multiwindow monitoring - 1 × IP (H.265 port) for remote control and IP echo - 1 × LAN for software control and device upgrade - 1 × RS232 serial port for software control - 1 × USB port for device upgrade - 1 × TRS audio jack for monitoring - 1 × INGENLOCKLOOP for connecting to a synchronization signal + Yellow tip indicates communication |
| Power Socket | IEC power socket (1 * standard & 1* backup) |
| Interface Protector | Used to pull out device, fix cables and protect interfaces from collision |
| Ground Screw | Increase the safety and reliability, and avoid accidents such as fire and explosion caused by static electricity. |
Connect Q16pro Gen2 4U to a power outlet using the standard AC power cord.
Q16pro Gen2 4U supports HDMI,SDI,DP 1.2,HDMI 2.0, HDBaseT and other optional input and output modules.
Q16pro Gen2 4U is operated by XPOSE, so it is necessary to connect device with control computer.
**Method 1: Direct Connection: **Do direct connection via communication connection or serial connection. It is suitable for single user to control the device.
**Method 2: Router Connection: **Connect control computer and Q16pro Gen2 4U with Router as shown in the figure above. It supports simultaneous online operation by multiple users.
After connection, slightly press the power button in the front panel to turn on Q16pro Gen2 4U.
Once installation and setup are complete, refer to this chapter for operating instructions.
The interfaces, images, and illustrations in this chapter are for reference only. Actual displays may vary by version. Please refer to the actual interface on your device.
Current XPOSE 2.0 Version:2.0.8.17
For software download, please check rgblink official website > support page > proAV/proEvents > Software.
XPOSE 2.0 is a unified management and control platform for RGBlink devices. Users can configure input and output settings, manage display systems, manage layers and scenes, and configure system parameters through XPOSE 2.0.
The supported functions may vary depending on the device model. Refer to the corresponding documentation for details.
| Item | Requirement |
|---|---|
| Processor | 1 GHz or higher (32-bit or 64-bit) |
| CPU | Intel® Core™ i5 or above |
| Memory | 4 GB or above |
| Graphics | DirectX 9 compatible, 128 MB VRAM or above (Aero enabled) |
| Storage | 16 GB or more available space (system partition, NTFS) |
| Operating System | Windows 7 or later (Full version only; Ghost and customized editions are not supported) |
| Item | Requirement |
|---|---|
| CPU | Intel® Core™ i5 or above |
| Display Resolution | 1680 × 1050 or higher |
📢 Notes
If the display resolution is lower than **1680 × 1050**, some features or interface elements may not be displayed correctly.
Double-click the installer on the desktop.
When the language selection dialog appears, choose the desired language and click **OK **.
When the Setup Wizard opens, click Next> to continue.
Click** Browse... to choose the installation directory, then click Install**.
📢 Important
On Windows 7 or later, administrator privileges are required when installing to the system drive (C:).
During installation, the multimedia component installer opens automatically.
After the multimedia components are installed, the XPOSE Setup Wizard resumes.
Click Finish to complete the installation.
After installation, double-click the XPOSE 2.0 icon to launch the software.
When launching XPOSE for the first time, select the desired language and the local IP address, then click Start.
If a device is connected successfully, the main workspace displays the rear panel of the device.
The XPOSE 2.0 workspace includes the following functional areas:
The toolbar at the top of the workspace provides quick access to the following functions:
Use the mouse wheel to zoom in or out of the workspace.
Click the ⚙ Settings icon in the lower-left corner to open the System Settings page.
The following settings are available.
Displays the current software version and language.
Configure keyboard shortcuts for inputs, outputs, layers, and scenes.
Drag frequently used functions onto the corresponding keys. Shortcut configurations can also be exported or imported.
Displays the current username and password.
You can also restart XPOSE from this page.
Select the communication method used to connect the device.
Supported options include:
Click OK to apply the changes.
Select the product series and device model used for device discovery.
Configure the extended display mode.
Displays the Host IP address.
Checks the XPOSE operation guide.
When enabled, XPOSE automatically restores the previous workspace the next time the software starts.
Allows displays connected to the same output card to be shared across different containers.
Click the properties icon in the lower-right corner (as shown in the red circle) of the main workspace to open the device properties.
The properties page provides access to device Overview, IP, Fan Control, Backup, and Factory Setting and so on.
| Item | Illustration | Description |
|---|---|---|
| Device Info |  | The Device Info page displays the communication board version, device temperature, and MAC address. |
| Input Module Info |  | The Input Module Info page displays the installed input module name and MCU version. If no input module is installed, .... is displayed. |
| Output Module Info |  | The Output Module Info page displays the installed output module name and MCU version. |
The IP page supports automatic and manual IP configuration.
In automatic mode, the device obtains the IP Address, Netmask, and Gateway automatically.
In manual mode, enter these parameters manually.
The Fan Control page supports automatic and manual fan speed control.
Set Fan Speed to 0-100 in manual mode.
📢 Notes
Set the manual fan speed to 30 or higher to ensure sufficient heat dissipation.
The Backup page provides input and preset backup modes.
Set Backup to ON or OFF to enable or disable the backup function.
Set Backup Mode to Input Backup or Preset Backup. Click Add to add a backup source.
The Factory Setting page provides options for clearing EDID parameters and retaining network settings after a reset.
On the System Settings page, click the properties icon to open Authorization.
Authorization allows you to create and edit user accounts, passwords, and operation permissions.
To modify user accounts, first enable Status.
The first time you perform operations such as firmware upgrade or factory reset, XPOSE requires administrator authentication.
The default administrator account is:
If user accounts have already been created, click the user icon under Main Workspace > Connect > Chosen Devices.
Enter the username and password, then click Log in.
The user icon turns green after a successful login.
Click New, enter the username and password, then click Save to create the account.
📢 Important
Before searching for devices, select the correct device model and communication method under System Settings > Find Device and Communication Setting.
Click Connect > Search Device.
XPOSE searches for available devices through the selected communication interface.
After the search is complete:
The device is now ready for configuration.
 | 👉 |  |
|---|
The rear panel of Q16pro Gen2 is displayed in the workspace. Each input and output port can be configured independently.
Interface colors indicate signal status:
| Interface Color | Description |
|---|---|
| Red animated border | Selected signal |
| Green | Normal signal |
| Yellow | Abnormal signal |
| White | No signal |
📢 Notes
Due to hardware limitations, the SDI output interface always appears white regardless of its signal status.
| Port Color | Icon | Description |
|---|---|---|
| Purple |  | Input port |
| Blue |  | Output port |
| Yellow |  | Communication port |
Click an input port to select the board that contains the port. Configure the selected input port in the settings panel.
The selected port is highlighted with a red animated border.
Set EDID for the input port. The 4K settings appear when a 4K input module is installed.
Input Port: Displays the selected input port.
Basic Parameters
The following Q16pro Gen2 input modules support EDID:
For order codes, see Q16pro Gen2 Specification.
Input Module: Displays the position of the selected port.
Basic Parameters > Input Source: Select an input port on the 4K input module.
When a Communication Board with PVW input module is installed on Q16pro Gen2, click an HDMI port to configure the following settings.
📢 Notes
4K signals are synchronized in PGM but may not be synchronized in PVW.
| Item | Illustration | Description |
|---|---|---|
| Frame |  | Status: Turn on status to set the frame color. Color: Set the frame color. |
| PVW |  | Display Mode:Preview Input ONLY. Equal: Select 2+2 / 2+4 / 2+8 layout. Input Monitor: Select the input signal for each window. |
Select the output port to configure, then click the properties icon.
The Resolution page configures the output resolution, Genlock, brightness, and output protocol.
| Item | Illustration | Description |
|---|---|---|
| Resolution |  | SDI and HDMI output modules support output resolution settings. Format Range + ALL: Set the same output resolution for all output modules. + MODULE: Set the same output resolution for all output ports on the selected module. Other modules can use different resolutions. Format Type + Standard Mode + Customize. Enter Width, Height, and Refresh Rate, then click Set. |
| Genlock Set |  | Status: Turn the Genlock function on or off. Input Format: Displays the current input format. Output Format: Displays the current output format. Input Source: Switch to HDMI or BNC. |
| Brightness Adjustment |  | Brightness: Set the brightness from 0-100. The default value is 50. Apply Board: Apply the brightness setting to all output ports on the selected module. Apply Global: Apply the brightness setting to all output modules. |
| Output Protocol |  | Board: Select Current Board or All Board. Type: Select DVI or HDMI. Bits: The bit depth is fixed at 8 bits for DVI. Select 8 bits, 10 bits, or 12 bits for HDMI. |
The OSD function overlays text on the output video. Turn Status on before configuring OSD parameters.
The following Q16pro Gen2 output modules support OSD:
For order codes, see Q16pro Gen2_Specification.
| Item | Illustration | Description |
|---|---|---|
| OSD |  | Output Port: Displays the selected output port. Status: Turn OSD on or off. |
| Position |  | X/Y: Set the horizontal and vertical starting position of the text. Width/Height: Set the horizontal and vertical size of the text. |
| Font Style |  | Font: Select a font installed on the computer. Font Type: Select Normal, Italic, Bold, or Bold Italic. Font Size: Set the font size from 0-300 pixels. Alignment: Set the text alignment. |
| Background |  | Select a transparent background or set a background color. |
| Scrolling |  | Scroll Speed: Set the scroll speed from 0-16. Scroll Direction: Select Scroll Off or Scroll Left. |
| Input Text |  | Enter the text to display. |
| Clear OSD/Close All OSD |  | Customize the OSD content, select Clear OSD to clear the current OSD, or select Close All OSD to disable all OSD. |
📢 Notes
Store the logo on an SD card before capturing it.
| Item | Illustration | Description |
|---|---|---|
| Output Port |  | Displays the selected output port. |
| Logo Operation |  | Logo Capture: Select or cancel. Logo ID: Select a saved logo by its ID. Status: Show or hide. X/Y: Set the horizontal and vertical position Delete Logo: Delete the configured logo. |
Q16pro Gen2 supports the Quad Input & Quad Output Analog Audio Module. Install this module in a slot that supports both input and output modules.
Configure additional audio settings on the Layer Configuration > Dante page.
| Item | Illustration | Description |
|---|---|---|
| Output Port |  | Displays the selected output port. |
| Basic Parameters |  | Select Mode: Select 4×4 or 16×16. DANTE 1.1 - DANTE 1.4: Configure the audio channels. Click Set to apply the settings. |
Display Management is used to create Containers and configure display layouts.
Click Display to open the Display Management page.
Q16pro Gen2 uses the Cross layout by default. To use a different layout, press and hold** × **in the upper-right corner of the current Container to delete it, then create a new Container.
A Container defines the layout of the output displays. In XPOSE 2.0, a Container represents a complete display system, such as an LED display or an LCD video wall.
Click the properties icon, then configure the following:
After the configuration is complete, drag the selected Container template into the workspace.
After creating a Container, you can adjust the display layout and position.
Click the properties icon to configure the Template, Output, and Display System.
XPOSE 2.0 supports multiple display modes simultaneously. Each Container is identified by a different border color.
To create a Container, drag a template to the workspace.
| Item | Illustration | Description |
|---|---|---|
| Mode |  | Select a display mode. Each mode uses a different color. Matrix Mode (default): Retains the Container when you change the resolution. Split Mode: Deletes the Container when you change the resolution. Create a new Container after changing the resolution. |
| Resolution | | Select the output resolution. |
| Template | | The Template panel provides 16 basic display area layouts for creating Containers. |
Select Template > Customize to create a custom Container.
Set Monitor Layout to Auto or Manual.
Create a Container as follows:
The following operations are supported:
The Output panel lists all output ports.
To assign an output, drag the desired output port onto a display in the Container.
To replace an assigned output, drag another output port onto the target display. The original output becomes available again.
The Display System panel lists all created Containers.
Click the Edit icon (🖋) to rename a Container.
The Layer Configuration page manages layers assigned to each output.
Click Layer to open the Layer Configuration page.
The left panel displays the available Display Area, Dante, IPC, Layer, and Signal.
The Display Area panel lists all Containers created in Display System.
Select a Container to display it in the workspace.
The number of Dante signals depends on the selected mode in Output Settings: four in 4 × 4 mode, and 16 in 16 × 16 mode.
IPC stands for IP Camera.
This page displays IP camera signals received through the IP input module.
Displays all available input signals.
Drag a signal from the list onto the desired display within a Container.
By default, each signal is identified by its input resolution.
To rename a signal, click the Edit icon (🖋), enter a new name, then click √.
📢 Important
XPOSE uses an S-shaped connection order by default.
Connect the displays to the output ports in the same order to ensure correct image mapping. Each output port connects to one display.
| Status | Illustration |
|---|---|
| Correct |  |
| Incorrect: Display 1, 2, 3 and Display 4 are separated |  |
| Incorrect: Display 5, 6 and Display 7, 8 are separated |  |
After a signal is assigned to a display, the Layers panel lists the corresponding layer number and signal.
The toolbar provides the following operations:
📢 Notes
One signal occupies one layer. A 4K signal occupies four layers.
Users can drag the same signal into a Container multiple times.
The number displayed on each output indicates the remaining available layers.
As signals are added, the available layer count decreases. When no layers remain, additional signals cannot be assigned.
**Layer number: **16 layers in total can be places on each output port. The number in the red rectangle on the right figure represents the number of layers that can be placed at the output.
Select a layer, then click the properties icon.
Layers can be adjusted using either of the following methods.
Method 1
Select the layer and enter the X Position, Y Position, Width, and Height at the bottom of the workspace.
Click Save to apply the changes.
Method 2
Open the properties icon > Scale, then enter the X Position, Y Position, Width, and Height.
Click the Lock Aspect Ratio icon to maintain the aspect ratio when resizing.
Quick page provides a fast way to set the layer layout.
Drag and drop a source from Signal List onto the workspace. Click Set to apply the layout.
| Illustration | Description |
|---|---|
 | Single Monitor: Select the Output Port to configure. Single Board: Select the Output Board to configure. All Monitors: Turn all monitors on or off. Layer Set: Set the layer layout. |
| Layer Setting Preview |
The H.265 Module supports image preview.
Image Quality supports smooth (default), normal, or HI-Q.
Enable preview as follows:
| Illustration | Step |
|---|---|
 | 1. Turn on Layer Preview, Input Preview, Scene Preview, or Expand Preview as required. |
 | 2. Turn on H.265 to preview the image. |
📢 Notes
H.265 is the master switch.
If H.264 is enabled first, H.265 can not be enabled successfully.
Click Scenes to open the Scene Management page.
Click the button in the lower-left corner to switch between Manual Mode and Schedule Mode.
Schedule Mode automatically recalls scenes according to a scheduled timetable.
To configure scheduled playback:
To edit or delete an existing schedule, click the corresponding Edit or Delete icon, then enable the schedule.
Switch to Manual Mode, select a scene, then click the properties icon.
The following options are available:
Click CUT to switch from PVW to PGM immediately.
| Item | Illustration | Description |
|---|---|---|
| Save Page |  | Select a preset, click Save Page, then select Page X to save the preset to that page. A page with a saved preset is displayed in green. |
| Load Page |  | Click Load Page, select a saved preset, and load it. The selected page turns red. |
Rename the current scene and assign a scene label color.
Displays the keyboard shortcuts available for scene switching.
For APP download, please check rgblink official website > support page > proAV/proEvents > Software.
📢 Important
The device and phone must be in the same network.
Q16pro Gen2 support to load scene via XPOSE APP.
Connect Q16pro Gen2 to a phone through XPOSE APP using either of the following methods:
Before connecting, install XPOSE APP on your phone.
The scene list uses different colors to indicate scene status:
| Indicator Color | Status |
|---|---|
| Red | Current scene |
| Green | Saved scene |
| White | Empty scene |
To load a scene:
For example, if the current scene is Scene 2 in Group 1, select 1 to switch to Scene 1 in Group 1.
To load a scene from another group, select the required group first, then select the required scene.
Current XTOOL Version:1.0.2.59
For software download, please check rgblink official website > support page > proAV/proEvents > Software.
XTOOL is used to upgrade device firmware. It also displays the device connection status, device information, and firmware upgrade progress.
Double-click the installer on the desktop.
When the language selection dialog appears, choose the desired language and click **OK **.
When the Setup Wizard opens, click Next> to continue.
Click Browse... to choose the installation directory, then click Install.
📢 Important
On Windows 7 or later, administrator privileges are required when installing to the system drive (C:).
During installation, the Virtual Com port driver installer opens automatically.
After the multimedia components are installed, the XTOOL Setup Wizard resumes.
Click Finish to complete the installation.
Before upgrading, download the following files from the RGBlink official website:
XTOOL supports the following upgrade methods:
Do not disconnect the device or turn off its power during the firmware upgrade.
📢 ** Notes**
After you click **All**, XTOOL automatically compares the firmware versions on the device with those in the upgrade package.
- Files with the same version are not selected.
- Files with different versions are selected automatically for upgrade.
📢 ** Notes**
During the upgrade, you can monitor both the individual module progress and the overall upgrade progress on this page.
📢 ** Notes**
Before upgrading over the network, make sure that the device and the computer are on the same local network and that their IP addresses are in the same subnet.
📢 Notes
After you click All, XTOOL automatically compares the firmware versions on the device with those in the upgrade package.
- Files with the same version are not selected.
- Files with different versions are selected automatically for upgrade.
📢 Notes
During the upgrade, you can monitor both the individual module progress and the overall upgrade progress on this page.
Q16pro Gen2 models support upgrades through XTOOL.
View Chapter 3.4.2 XTOOL_Upgrade for upgrade instructions.
| Version | Date | Description | Author |
|---|---|---|---|
| V1.0 | 2026-10-29 | First release | ZYL |
Xiamen RGBlink Science & Technology Co., Ltd. designs and manufactures professional video processing, switching, streaming and LED display control products for live events, broadcast, education and fixed installations.
Choose one of the following support options:
www.rgblink.com
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