Q: Why can't I use the NDI feature?
A: TAO 1tiny 2 supports NDI encoding and decoding. If you cannot discover or connect the signals, check the following:
- Default configuration: NDI features are disabled by default. Log in to the web management interface and enable the required feature manually. See section NDI Encoding and NDI Decoding for details.
- Network environment: the device has been tested with tools such as NDI Tools and RGBlink Vue PTZ. If the connection still fails, ensure that TAO 1tiny 2 and your computer are on the same local network. See section Network Configuration for details.
Q: Why does the receiver display 1080p when the input signals is 4K and streamed via NDI?
A: When performing NDI encoding, the TAO 1tiny 2 outputs video at a fixed resolution of 1920x1080@30Hz.
This is a hardware design characteristic, not a malfunction. Ensure that the receiving device is configured to accept a 1080p signal.
Q: Why can't OBS or Studio Monitor detect the video, or why is the screen black?
A: The TAO 1tiny 2 NDI decoding freature supports NDI |HX, NDI |HX2, NDI | HX3, but does not support FULL NDI.
If your source device is transmitting FULL NDI, the device cannot decode or display the stream.
Q: Why is there no HDMI output when a USB camera (such as a USB webcam or OBSBOT camera) is connected through the USB-A port?
A: In earlier firmware versions, TAO 1tiny 2 did not support UVC video input via USB-A. This issue has been resolved in firmware v1.42.
If you encounter connection issues, update the device to the latest firmware. See section Firmware Upgrade for details.
Q: Why can't a third-party video switcher detect the video signals?
A: Compatibility has been improved in the latest firmware version.
If you encounter connection issues, update the device to the latest firmware. See section Firmware Upgrade for details.