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如问题跨越现场活动、移动制作、广电运营或混合 proAV 与流媒体部署，请从这里开始。

  • 活动、广电、租赁与制作运营
  • 结合 proAV 处理器与流媒体设备的混合工作流
  • 适用于演出关键或时间敏感问题的快速分流

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告诉我们您的设备型号和问题，或选择一个示例问题。

支持知识

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General / cameraCMS / Device Configuration

cameraCMS Configuration Steps

📢  Applicable Model: RGB20X-NAI-GY Educational Tracking Camera (order codes: 981-0011-21-0).

After downloading the software, double-click the application icon to launch CameraCMS.

Find Your Device

In the main interface, open Device Management page.

Step 1: Search for Cameras

  1. Click Start Search and wait for the software to detect the camera.

    The detected device will appear in the search results.

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  1. Select the detected camera and click Modify netinfo to reconfigure its IP settings if necessary.

    Save the changes and reboot the camera if the IP settings are modified.

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Step 2: Add the Cameras

  1. Click Add to client to add the camera to Device Management.

  2. In the Add pop-up window, ensure that the camera's IP address and the LAN configuration are on the same network segment.

  3. Click Add to confirm. The camera will then appear in the Device Management list.

📢  Notes: No username or password is required by default.

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  1. In the Device Management list, select the camera and confirm that it is highlighted in blue and its status is Connected.

  2. Click Remote configuration to proceed to the next step.

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Remote Configuration

In the Remote configuration window, open the Protocol tab and configure the following settings:

  1. Enable: Select Enable to activate the protocol.

  2. Protocol: Select UDP or TCP according to the camera controller's requirements.

📢  Notes: Use UDP with RGBlink mini-series devices.

  1. Camera as: Leave the setting at Client by default.

  2. Ip: No configuration is required for this field.

  3. Port: Enter the port number configured for VISCA or PELCO, as applicable.

    The default VISCA port is 1259.

📢  Notes: Do not use the following ports, as they are reserved by the camera's internal services: 
5000, 5002, 554, 80, 88, 8080, and 9005.
  1. Click Save then rebot the camera to apply the settings.

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Main View

Click Main View to access the camera preview and operational controls.

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  1. In the Device list, double-click the camera to display its video feed.
  2. Click the button in the bottom-left corner to start or stop AI object tracking.
  3. Click Settings to configure AI object bounds.

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