RGBlink
← 返回支持中心
proEvents

活动与广电专业支持

查看支持范围

如问题跨越现场活动、移动制作、广电运营或混合 proAV 与流媒体部署，请从这里开始。

  • 活动、广电、租赁与制作运营
  • 结合 proAV 处理器与流媒体设备的混合工作流
  • 适用于演出关键或时间敏感问题的快速分流

开始支持对话

告诉我们您的设备型号和问题，或选择一个示例问题。

支持知识

从左侧目录选择文章后，在此查看完整内容。

General / XTOOL / Software Operation

XTOOL Software Operation

overview

🔔  Current XTOOL Version:1.0.2.59

XTOOL is used to upgrade device firmware. It also displays the device connection status, device information, and firmware upgrade progress.

Before You Upgrade

Upgrade Package

Before upgrading, download the following files from the Official RGBlink Website:

  • XTOOL installation package (See knowledge menu > article XTOOL software Install)
  • Device firmware package

Upgrade Methods

XTOOL supports the following upgrade methods:

  • Serial Upgrade: Connect the device to the computer using a serial cable.
  • Network Upgrade: Connect the device to the computer using an Ethernet cable.

Using XTOOL


🚨  Warning
Do not disconnect the device or turn off its power during the firmware upgrade.
  • Double-click the XTOOL icon to launch the software.

  • Check the connection status in the lower-left corner of the main interface.
    • Green indicates that the device is connected successfully.
    • Red indicates that the device is disconnected or the connection has failed.
  • Verify the device model and serial number in the lower-right corner of the main interface.

Serial Upgrade

  1. Connect the device to the computer using a serial cable.
  2. Click Connection. In the dialog box, select the Equipment series, choose Serial Comm, and then click Confirm.

  1. After the device is connected successfully, click Choose File and select the .bin firmware file.

  1. Click All to select the firmware modules to be upgraded.

📢 Notes

After you click All, XTOOL automatically compares the firmware versions on the device with those in the upgrade package.

-  Files with the same version are not selected. 
-  Files with different versions are selected automatically for upgrade.
  1. Click Upgrade. When the firmware upgrade confirmation dialog box appears, click Confirm to start the upgrade.
📢  Notes

During the upgrade, you can monitor both the individual module progress and the overall upgrade progress on this page.
  1. After the upgrade is complete, the firmware upgrade completed dialog box appears. Click Confirm.
  2. Power off the device, and then power it on again.

Network Upgrade

📢 Notes

Before upgrading over the network, make sure that the device and the computer are on the same local network and that their IP addresses are in the same subnet.
  1. Connect the device to the computer using an Ethernet cable.
  2. Click Connection. In the dialog box, select the Equipment series, choose Net Comm, and then click Confirm.

  1. After the device is connected successfully, click Choose File and select the .bin firmware file.

  1. Click All to select the firmware modules to be upgraded.

📢 Notes

After you click All, XTOOL automatically compares the firmware versions on the device with those in the upgrade package.

-  Files with the same version are not selected. 
-  Files with different versions are selected automatically for upgrade.
  1. Click Upgrade. When the firmware upgrade confirmation dialog box appears, click Confirm to start the upgrade.
📢 Notes

During the upgrade, you can monitor both the individual module progress and the overall upgrade progress on this page.
  1. After the upgrade is complete, the Firmware Upgrade Completed dialog box appears. Click Confirm.
  2. Power off the device, and then power it on again.