mini series computer does not recognize USB 3.0 signal

Applies to

mini, mini+, mini-pro

Checks

• Windows 10 has native USB 3.0 support, so no separate driver should be needed.
• Confirm the resolution settings are correct.
• On Windows 7, install the USB 3.0 driver if needed.
• Check that the USB cable is firmly connected.
• Confirm the USB cable is suitable for USB 3.0.
• Confirm the computer USB port recognizes the mini device in Device Manager or Windows Settings > Devices.