mini Series device not detected in XPOSE

Overview

Use this checklist when a mini or mini+ powers on but does not appear in XPOSE or the control software.

mini, mini+

Ping the device first. If the device replies, the basic LAN path is working and the issue is usually in discovery, software permissions, or network selection.
Make sure the computer and the mini device are in the same network segment.
Check the LAN connector and cable before changing software settings.
If you are connecting through a router or switch, confirm that the network is behaving normally. A direct connection between the computer and the mini device is the quickest isolation test.
Install the control software with administrator privileges. On macOS, allow the application under Security & Privacy if the system blocks it.

Reinstall the mini control software.
Try a different network cable or LAN port.
Avoid mixing the troubleshooting with firmware updates until basic network communication is stable.