← Back to Support Hub
proStream

Support For Individuals

What we can help with

Get assistance focussed on streaming switchers, UVC, IP and NDI streaming and more. Ask our AI Agent anything to start support session

  • Mini-series devices
  • TAO encoders
  • ASK wireless video

Start a support chat

Tell us your device model and what you need help with, or try a suggested question.

Support Knowledge

Select an article from the menu to view full content here.

FAQ / PTZ Series / Enter Letters

How do I enter letters?

Applicable Models: PTZ Controller

A: Text entry works like a traditional mobile phone keypad. Press the same number key repeatedly to cycle through the available letters.

For example, press 2 three times to enter the letter C.