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FAQ / mini Series / Firmware Upgrade Basics

mini Series firmware upgrade and compatibility

mini Series firmware upgrade and compatibility

Overview

Firmware issues are the first thing to check when IP controls are missing, XPOSE behaves unexpectedly, or an older mini device does not support the expected feature set.

Applies to

mini, mini+

Key rules

  • mini and mini+ are different products. Do not load mini+ firmware onto mini, and do not load mini firmware onto mini+.
  • If a mini device cannot expose the expected IP settings, update to the latest approved firmware before deeper troubleshooting.
  • Run the updater with administrator rights. On macOS, allow the app in Security & Privacy if the OS blocks launch.

Practical guidance

  • Use the product-specific package that matches the exact device.
  • Complete the upgrade before revisiting IP setup, T-bar calibration, or control-software issues.
  • If you use interlaced input on older mini hardware, confirm whether the firmware level includes HDMI 1 de-interlacing support.

References