Q: How can I check the installation progress during a streamZ system update? When can I manually refresh the page?
A: We recommend checking the device status indicators during the update process. Please refer to the following instructions:

• After the update package has finished downloading, click Confirm in the pop-up window.
• The device will automatically restart and enter upgrade mode. During this process, the power indicator remains solid on, while the other two indicators stay off. Do not disconnect the power supply.
• Once the device indicators return to normal status (network indicator blinking rapidly and running indicator solid on), manually refresh the browser page to complete version synchronization and enter the system.

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Q: Why is it recommended to use the original streamZ power adapter?
A: To ensure stable operation, please use the original streamZ power adapter. Using a non-original adapter may cause unstable power delivery and affect normal device operation.

This is especially important when the streamZ is connected to devices such as tinyZ or streamZ deck, as these devices are powered through the streamZ and require a more stable power supply.

If you still choose to use a third-party power adapter, make sure its specifications are no lower than **12V/3A **to ensure proper operation of the streamZ.

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Q: Can the other ports on the power adapter be used to connect additional devices?
A: No. The ports on the power adapter are intended only for powering the streamZ. Do not connect other devices at the same time, as this may cause unstable voltage and prevent the streamZ from operating properly.

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Q: Is a computer required when livestreaming with the streamZ?
A: The streamZ supports PC-free operation. Simply download the TAO APP, follow the instructions to bind the device and configure the network, then enter the device IP address in a browser to access the web interface for livestreaming.

The web interface can be accessed from both mobile and desktop browsers. For a more convenient experience, using a computer is recommended.