RGBlink
← Back to Support Hub
proEvents

Support For Events & Broadcast Professionals

What we can help with

across live events, mobile production, broadcast operations, or for mixed proAV and streaming deployments.

  • Event, broadcast, rental, and production operations
  • Mixed workflows combining proAV processors with streaming gear
  • Rapid triage for show-critical or time-sensitive incidents

Start a support chat

Tell us your device model and what you need help with, or try a suggested question.

Support Knowledge

Select an article from the menu to view full content here.

API / API Structure / Connection Methods

Connection Methods

TCP/IP

Connect to devices over standard TCP/IP ethernet connections with UDP

Default settings on devices are:

ProtocolUDP
Port1000
IP Address192.168.0.100
DHCPOff
Subnet Mask255.255.255.0
Gateway(not required)

RS232

Most devices have an RS232 serial interface port for direct connections

Connection Settings

Baud rate115200bps
Start bit1bit
Stop bit1bit
Check digitn