← Back to Support Hub
proEvents

Support For Events & Broadcast Professionals

What we can help with

across live events, mobile production, broadcast operations, or for mixed proAV and streaming deployments.

  • Event, broadcast, rental, and production operations
  • Mixed workflows combining proAV processors with streaming gear
  • Rapid triage for show-critical or time-sensitive incidents

Start a support chat

Tell us your device model and what you need help with, or try a suggested question.

Support Knowledge

Select an article from the menu to view full content here.

API / Commands / Power On/Off device

Power On/Off device

Power On/Off device

Overview

To power on or power off device remotely.

Device Supported

Q Series: Q16pro Gen 2

X Series: X2, X3, X7, X8, X14

Command Structure

ElementAttributeDetail
HEAD<
TYPET
ADDR0x00default
SEQN0x00default
CMMD0x68
DAT10x10
DAT20x00/0x010x00(off) 0x01(on)
DAT30x00Unused
DAT40x00Unused
CHKS0x78/0x79Check sum=ADDR+SN+CMD+DAT1+DAT2+DAT3+DAT4
END>

Example Transmit

  • Power off device
CommandHEADTYPEADDRSEQNCMMDDAT1DAT2DAT3DAT4CHKSEND
ASCII<T0000681000000078>
HEX3C5430 3030 3036 3831 3030 3030 3030 3037 383E

Command Sample

<T0000681000000078>//power off device

<T0000681001000079>//power on device