Q: Why can't I use the NDI feature?

A: TAO 1tiny 2 supports NDI encoding and decoding. If you cannot discover or connect the signals, check the following:

1. Default configuration: NDI features are disabled by default. Log in to the web management interface and enable the required feature manually. See section NDI Encoding and NDI Decoding for details.
2. Network environment: the device has been tested with tools such as NDI Tools and RGBlink Vue PTZ. If the connection still fails, ensure that TAO 1tiny 2 and your computer are on the same local network. See section Network Configuration for details.

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Q: Why does the receiver display 1080p when the input signals is 4K and streamed via NDI?

A: When performing NDI encoding, the TAO 1tiny 2 outputs video at a fixed resolution of 1920x1080@30Hz.

This is a hardware design characteristic, not a malfunction. Ensure that the receiving device is configured to accept a 1080p signal.

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Q: Why can't OBS or Studio Monitor detect the video, or why is the screen black?

A: The TAO 1tiny 2 NDI decoding freature supports NDI |HX, NDI |HX2, NDI | HX3, but does not support FULL NDI.

If your source device is transmitting FULL NDI, the device cannot decode or display the stream.

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Q: Why is there no HDMI output when a USB camera (such as a USB webcam or OBSBOT camera) is connected through the USB-A port?

A: In earlier firmware versions, TAO 1tiny 2 did not support UVC video input via USB-A. This issue has been resolved in firmware v1.42.

If you encounter connection issues, update the device to the latest firmware. See section Firmware Upgrade for details.

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Q: Why can't a third-party video switcher detect the video signals?

A: Compatibility has been improved in the latest firmware version.

If you encounter connection issues, update the device to the latest firmware. See section Firmware Upgrade for details.