Online Manual
TAO-1pro-2
5 FAQ
Q: Recording stops automatically after it starts. What should I do?
A: Make sure the USB drive has been fully recognized by the device.
Before starting a recording, confirm that the USB drive icon in the status area is green. If the icon is gray, wait until the device finishes recognizing the USB drive.
Q: No recording file is found on the USB drive after recording. What should I do?
A: Make sure the device has finished recognizing the USB drive before starting the recording.
After a USB drive is connected, the device needs some time to recognize the files on the drive. Start recording only after the USB drive icon turns green.
Q: What video format and recording specifications does TAO 1pro 2 support?
A: TAO 1pro 2 records video in MP4 format at 1080p30, 8-bit.
Q: Can TAO 1pro 2 play back recorded videos?
A: TAO 1pro 2 does not currently support playback of recorded files on the device.
Q: What encoding methods does TAO 1pro 2 support?
A: TAO 1pro 2 supports RTMP streaming and NDI encoding. RTMP sends the device's video output as an RTMP stream to a streaming platform. NDI encoding converts the device's video output into an NDI signal and sends it over the network to other NDI devices or software.
NDI encoding and NDI decoding cannot be enabled simultaneously.
Q: What is the streaming latency of TAO 1pro 2?
A: The device-side streaming latency is typically less than 100 ms. For streaming over the Internet, actual latency also depends on the network environment, streaming platform, and transmission path.
Q: Why does the LCD screen or HDMI output become choppy during recording?
A: During recording, the preview frame rate on the LCD screen and HDMI output may decrease, while the recorded video remains at 1080p30. A lower preview frame rate does not affect the frame rate of the recorded file.
Q: Will using monitoring, recording, signal switching, NDI encoding, and streaming simultaneously affect each other?
A: When multiple functions are used simultaneously, the device adjusts preview performance based on available system resources. When recording or other resource-intensive functions are running, the preview frame rate on the LCD screen and HDMI output may decrease.
Q: Does the RTMP streaming URL of TAO 1pro 2 change?
A: The RTMP streaming URL is provided by the streaming platform. Whether it remains fixed depends on the platform's streaming settings.
Q: Can I change the input resolution directly after connecting an input signal?
A: TAO 1pro 2 has limitations on input signal detection. After changing the resolution of the source signal, restart the device to detect the input signal again. TAO 1pro 2 does not support EDID.
Q: What HDMI input signals does TAO 1pro 2 support?
A: TAO 1pro 2 supports 1080p50, 1080p60, and 720p HDMI input signals, including interlaced signals.
When using a computer as the HDMI input source, set its output resolution to 1080p50 or 1080p60.
Q: Does TAO 1pro 2 support signal failover?
A: TAO 1pro 2 does not currently support signal failover. If an input signal is lost, the corresponding video displays a black screen.
Q: The video is not displayed correctly when the HDMI output is connected to a 4K display. What should I do?
A: Make sure all input, output, and display devices are connected before powering on TAO 1pro 2. Do not disconnect or replace HDMI cables, input sources, or displays while the device is running.
If the issue persists, check the display's input resolution and aspect ratio settings.