TAO 1pro signal and audio compatibility checks

Support For Integrators & Commercial Installations

What we can help with

processor control, video routing, installation design, integration issues, and OpenAPI questions for proAV devices.

Commercial installations, processors, switchers, scalers, and distribution systems
OpenAPI control questions for proAV devices
System integration, deployment, and troubleshooting across installed projects

Overview

For issues with signal timing, acquistion and display, refer below

TAO 1pro

TAO 1pro does not support interlaced camera signals.
Supported HDMI input recognition is centered around 1080p50, 1080p60, and 720p workflows, with narrower tolerance for computer signals.
The device does not provide EDID-based temporary input-resolution correction.
Best practice is to prepare all inputs and outputs first, then power on the unit.

During recording or streaming, the LCD preview may drop to roughly 10 to 15 fps even when the HDMI output remains at 60 Hz.
If HDMI output to a 4K screen looks incomplete, reconnect all signals and displays in the intended final wiring state before startup.

If the 3.5 mm audio output is delayed against video, match the audio sampling rate to the input signal in the input settings menu.
If streamed audio sounds distorted, update to a recent firmware version and re-test with HDMI 2 as the input path if your workflow allows it.
Reported bass-noise issues were reduced in later firmware.